Choose the option that fits your question, so your message reaches the right team at Islamic Relief Kenya.
Call, email or visit our office in Nairobi, or send us a message using the form.
Fields marked with an asterisk (*) are required. We will reply by email.
Our Donor Care team can help with your donations, zakat, receipts and monthly giving, and with planning your own fundraiser.
Whether it is a sponsored walk, a school event or a Ramadan collection, share your idea and we will help you make it happen.
For interviews, statements, photos and stories from our work in Kenya and around the world, please contact our media team.
These details are for media enquiries only. For all other questions, please use our general enquiries form.
Tell us your media outlet, your deadline and what you need.
Islamic Relief Kenya welcomes complaints and feedback from the communities we serve, our supporters, partners, staff, volunteers and anyone working on behalf of Islamic Relief. We want to hear about any concern you have, so that we can put things right and keep improving.
Safeguarding is especially important to us. We take our responsibility to protect the people we serve from exploitation and abuse of power very seriously.
Complaints are handled by the Islamic Relief family through a secure, confidential portal. We will normally acknowledge your complaint within 7 working days.
Go to the complaints portal (opens in a new tab)
If you cannot use the portal, email [email protected]. Please do not copy in other individuals, so that your complaint can be handled confidentially and fairly.
You can also write to: Complaints Officer, Islamic Relief Worldwide, 19 Rea Street South, Birmingham B5 6LB, United Kingdom.
Please note that we are unable to respond to individual requests for support and assistance through this route.
